Neuroscience and Yoga  Conference

Support

Thank you for visiting the support page. We are here to help you, but we are also a small team. So that we may best help you:

1. Before reaching out to us, please review the following Frequently Asked Questions.

2. If your question is not answered, please submit a Customer Support ticket at the bottom of this page.

Thanks!

– Jonathan & Team

Orientation to the Conference

Coming soon


FAQ for the LIVE Neuroscience and Yoga Online Conference

I signed up, but have not received a confirmation email with information about how to access the conference.

Sorry about that! Our system automatically generates a confirmation email and sends it after 15 minutes.

If you have waited 20+ minutes and still have not received the email, there are a few common issues:

– The email somehow landed in your junk or spam folder. You can search for us by looking for "[email protected]

– Sometimes autocomplete registers you with a different email address than the one you anticipated. Ensure the email you're checking is the same as the one you registered with (sounds silly, but it happens to us, too!)


If you are still unable to find your confirmation email, please submit a support ticket below.

I missed one of the live events, or one of the presentations. What can I do?

We get it. Life goes on around a conference like this: work, school, family, friends, illnesses, etc. We're here to make sure you get the most out of the conference! We offer a Lifetime Pass and a Subscription Pass to all the content. You can check it out here.

 

I can't find the links for events

You will get a daily email that is your pass for the day. 

If you cannot locate your daily email, please check spam for "[email protected]". Make sure you are checking the email address you signed up with. If it's not there, reach out to us for help in the form below.

How do I join in person in NYC?

We are so excited to meet you in person! 

Join us in NYC from 8:15 AM to 1 PM  on Sunday March 22, 2026. We will have a yoga workshop with Eddie Stern followed by a vegan brunch.

Follow these steps to join us in person:

  1. Register for any pass (if you haven't already) www.neuroyoganyc.com
  2. Sign up for the In-Person Add-On
  3. Follow the instructions in your email!

I registered and would like to donate. Where can I donate?

You are very kind! Thank you for supporting this conference!!

The option to donate will come at the end of the conference. We will send an email at the end that includes details about how to donate.     

How do I receive my continuing education credits?

To receive continuing education (CE) credits, you must have a Lifetime Pass. After completing all conference content and passing the quizzes, please notify us via the ticket submission form below or by email. Be sure to include the name of the certifying organization for which you are requesting CE credits.

For Yoga Alliance and International Association of Yoga Therapists (IAYT), the conference is pre-approved, and we'll handle the submission directly.

For other certifying bodies—including PT, OT, SLP, CME, CNE, and more—we can provide letters of attestation and certificates as needed. If you require specific documentation, please let us know.

Can I still receive continuing education credits if I watch only the recordings (not the live sessions)?

Yes, absolutely.

Once you have finished all conference content (even the recordings) and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

I signed up after the conference started and missed some events, what can I do?

Check the schedule! You may be able to catch event recordings before they expire. 

Otherwise, the best way to be able to catch up at a time that's convenient for you is to purchase the Lifetime Pass. With this, you'll have ongoing access to recordings from every event, along with workbooks, transcriptions, and other bonuses to enhance your learning. 

And, even if you miss some material, this conference is packed with amazing content, so you will still have plenty to look forward to! 

When in log in to the portal, I get an error "Student ##### is not enrolled".

I'm so sorry about this error. It is very frustrating.

Try opening a private browsing session (even in a different browser) and typing in members.neuroyoganyc.com. That tends to fix the issue.

A fix is ongoing.

I want to cancel my Subscription Pass.

We're sad to see you go! You can rejoin us any time.

You can unsubscribe yourself by following these steps:

1) Log in to your member portal

2) Scroll down and click "Manage your receipts, account, and billing info"

3) Confirm your email address that you signed up with. You'll be emailed a link to confirm.

4) Select "Subscriptions"

5) Click to cancel your subscription.

At any point you want to rejoin the Subscription Pass, you are welcome to.


Thanks for reading! If you still need our help, please submit the support form below.

FAQ for the Neuroscience and Yoga Conference Encore

I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

Sorry about that! Our system automatically generates a confirmation email and sends it after 15 minutes.

If you have waited 15 minutes and still have not received the email, there are a few common issues:

– The email somehow landed in your junk or spam folder. You can search for us by looking for "[email protected]

– Sometimes autocomplete registers you with a different email address than the one you anticipated. Ensure the email you're checking is the same as the one you registered with (sounds silly, but it happens to us, too!)


If you are still unable to find your confirmation email, please submit a support ticket below.

I can't find the links for events.

All links will come via email. Please read emails carefully.

You will get a daily email that is your "pass" for each day, with the links.

If you cannot locate your daily email, please check spam. If it's not there, reach out to us. If you unsubscribed, you will not receive these emails.

I missed some of the events. What can I do?

We get it. Life goes on around a conference like this: work, school, family, friends, illnesses, etc. We're here to make sure you get the most out of the conference! There are two options:

1) We offer a Lifetime-Access Pass to all the content from the 2025 conference. You can check it out here.

2) We offer a Neuroscience and Yoga Online Conference Subscription. You can check it out here

 

I would like to convert my Subscription Pass into a Lifetime-Access Pass. How can I do this?

Yes, absolutely.

Many people want to do this in order to get continuing education credits. 

Just reach out to us at the support form below, and we'll take care of it.

 

How do I receive my continuing education credits?

To receive continuing education (CE) credits, you must have a Lifetime-Access Pass. After completing all conference content and passing the quizzes, please notify us via the ticket submission form below or by email. Be sure to include the name of the certifying organization for which you are requesting CE credits.

For Yoga Alliance and International Association of Yoga Therapists (IAYT), the conference is pre-approved, and we'll handle the submission directly.

For other certifying bodies—including PT, OT, SLP, CME, CNE, and more—we can provide letters of attestation and certificates as needed. If you require specific documentation, please let us know.

Can I still receive continuing education credits if I watch only the recordings (not the live sessions)?

Yes, absolutely.

Once you have finished all conference content (even the recordings) and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

© Neuroscience and Yoga  Conference is curated by NeuroYogaNYC LLC.

Brain Longevity® is a registered trademark of Dharma Singh Khalsa, MD and the Alzheimer’s Research and Prevention Foundation. Used under license.