Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:

– You use Gmail and the email has landed in your promotions tab.

– The email somehow landed in your junk or spam folder.

– Sometimes autocomplete registers you with a different email address than the one you anticipated. Ensure the email you're checking is the same as the one you registered with (sounds silly, but it happens to us, too!).

– You’ve marked one of our emails as "spam". When this happens, our emails are automatically filtered out. You can find one of our previous emails, and relabel it as "not spam" and this should fix the problem going forward.

If you are still unable to find your confirmation email, please submit a support ticket below.

All links will come via email. 

You will get a daily email that is your "pass" for the day. 

If you cannot locate your daily email, please check spam. If it's not there, reach out to us.

We get it. Life goes on around a conference like this: work, school, family, friends, illnesses, etc. We're here to make sure you get the most out of the conference! We offer a Lifetime-Access Pass to all the content, but because hosting this takes significant resources, it does cost a little more money. You can check it out here.

There are many possible reasons for this issue:

– The main cause is your internet connection speed. High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 10 mbps. Most cable and DSL providers offer this as their base minimum. Satellite internet, though considered high speed, generally will skip and pause due to the time it takes for the data to travel to space and back to your computer. You can test your internet connection speed for free at speedtest.net.

– Another main cause is the speed of your computer. Computers less than 3 years old (and connected to high-speed internet) should stream the presentations without issue. Try using another device like your phone.

– In some instances, your computer could have a virus or malware/adware that will slow it down and cause playback issues. Try scanning your system with a specialized program to fix these kinds of issues.

– The last frequent cause is the browser you are using. We recommend the latest version of Firefox, Google Chrome or Safari. Internet Explorer will work, but may encounter some issues. If none of these options help to resolve your issues, please fill out a support ticket below and include as much detail as you can, including answers to the following questions. We will do our best to help you out.

Yes, absolutely. Fill out the form below to let us know, and we'll take care of it. 

You are very kind! Thank you for supporting this conference!!

The option to donate is on the upgrade page. It will also be linked in your daily emails.

You must have the Lifetime-Access Pass to get CE credits. Once you have finished all conference content and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

Yes, absolutely.

Once you have finished all conference content (even the recordings) and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

Sorry about that! Our system automatically generates a confirmation email and immediately sends it. There are a few common issues:

– You use Gmail and the email has landed in your promotions tab.

– The email somehow landed in your junk or spam folder.

– Sometimes autocomplete registers you with a different email address than the one you anticipated. Ensure the email you're checking is the same as the one you registered with (sounds silly, but it happens to us, too!).

– You’ve marked one of our emails as "spam". When this happens, our emails are automatically filtered out. You can find one of our previous emails, and relabel it as "not spam" and this should fix the problem going forward.

If you are still unable to find your confirmation email, please submit a support ticket below.

We are so excited to meet you in person! 

Join us in downtown Manhattan near Washington Square Park from 11 AM to 3 PM each day of the conference March 14-17. All events at these times will be in person (as well as online) including: presentations, yoga classes, Q&A, and more. We will also have dedicated community gathering time so you can connect with peers and experts. We will also have complimentary snacks & drinks.

Follow these steps to join us in person:

1. Sign up for the Presentation-Access Pass on www.neuroyoganyc.com, if you haven't already
2. Upgrade to either a Live-Access Pass or Lifetime-Access Pass on the upgrade page
3. After checkout, choose the In-Person Upgrade

You will get a daily email that is your pass for the day. 

If you cannot locate your daily email, please check spam. If it's not there, reach out to us.

We get it. Life goes on around a conference like this: work, school, family, friends, illnesses, etc. We're here to make sure you get the most out of the conference! We offer a Lifetime-Access Pass to all the content, but because hosting this takes significant resources, it does cost a little more money. You can check it out here.

There are many possible reasons for this issue:

– The main cause is your internet connection speed. High-speed internet is a must for viewing streaming videos. We recommend a connection speed of no less than 10 Mbs. Most cable and DSL providers offer this as their base minimum. Satellite internet, though considered high speed, generally will skip and pause due to the time it takes for the data to travel to space and back to your computer. You can test your internet connection speed for free at speedtest.net.

– Another main cause is the speed of your computer. Computers less than 3 years old (and connected to high-speed internet) should stream the presentations without issue. Try using another device like your phone.

– In some instances, your computer could have a virus or malware/adware that will slow it down and cause playback issues. Try scanning your system with a specialized program to fix these kinds of issues.

– The last frequent cause is the browser you are using. We recommend the latest version of Firefox, Google Chrome or Safari. Internet Explorer will work, but must be version 9 or higher. Version 8 and older have known issues with streaming video. If none of these options help to resolve your issues, please fill out a support ticket below and include as much detail as you can, including answers to the following questions. We will do our best to help you out.

Yes, absolutely. Fill out the form below to let us know, and we'll take care of it. 

You are very kind! Thank you for supporting this conference!!

The option to donate will come at the end of the conference. We will send an email at the end that includes details about how to donate.     

You must have the Lifetime-Access Pass to get CE credits. Once you have finished all conference content and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

Yes, absolutely.

Once you have finished all conference content (even the recordings) and completed the quizzes, let us know via the ticket submission form below or via email. Please include which organization you are requesting continuing education from (Yoga Alliance or International Association of Yoga Therapists). Then, we will submit your name to them. If you require a certificate or letter of attestation, please also let us know.

Check the schedule! You may be able to catch event recordings before they expire. This includes presentations, and if you purchased a Live-Access Pass, the yoga classes, experiments, and Q&A sessions.

Otherwise, the best way to be able to catch up at a time that's convenient for you is to purchase the Lifetime-Access Pass. With this, you'll have ongoing access to recordings from every event, along with workbooks, transcriptions, and other bonuses to enhance your learning. 

And, even if you miss some material, this conference is packed with amazing content, so you will still have plenty to look forward to!